The Desk After the Clinic ★ Premium
November 3, 2026 · 20 min read
A Guard sergeant hurts his knee at annual training, goes home, and needs his health record for three people at once. Every military hospital now keeps that record in one system. Handing him a copy still takes six logins and a wait that changes with the hospital. This issue follows his request through the desk, finds the parts of the fix DHA already owns, and lays out five steps, each with a proposed owner, to finish the job the clinic started.